Copier & Digital Imaging
Complete Solutions for Sales & Service
Do you know how many hours your technicians are billing today?
Are your service technicians profitable?
Can you see all of your service history in the office and offsite?
Are your service contracts profitable?
Exerve combines all your management needs into a single comprehensive system that includes financials, reporting, inventory, multi-meters, forms generation, contract management, metrics, technician analysis, and more.
Everything you need is all rolled up into one economical package, so you can eliminate the “islands of automation” that slows employee productivity and cuts into your profits.
An End-to-End Solution
Rich with features to handle all your needs–invoicing, cycle-billing, multiple meters, service management, online orders and more!
Experience
With more than 5000 end users and 25 years of experience, the Excellence Series can keep your business productivity on track.
Complete Data Conversion
Why settle for transferring just the bare basics? Exerve converts your entire sales and service history so you don’t have to maintain your old system! Only Exerve can do this for you!
Copier & Digital Imaging Product Brochure (PDF)
SouthWare Excellence Series Product Brochure (PDF)
More about the SouthWare Excellence Series
Key Features Include
- Scheduling
- Dispatching
- Service Orders
- Service Contracts
- Quotations/Renewals
- Parts Inventory (Product Requirements, History, Substitute Parts)
- Equipment Sales & Service History
- Preventive Maintenance
- Return Authorizations
- Profitability Analysis (Overall, per Client, per Product, per Technician)
- Time to Respond (Overall, per Client and per Tech)
- Issues Report (Trouble Found Overall and per Client)
- Technician Productivity Report
- Technician Skills Tracking
- Multi-standard Bar-code Functionality
- 5 Automatic Purchasing Methods
- Multi-company and Multi-location capability
- Warehouse Tracking
- Multi-level Assembly and Bill of Materials (Kitting)
- Complete Customer Relationship Management (CRM)
- Complete Sales Management, Prospect and Opportunity Tracking
- Complete Accounting & Financials
- Complete Inventory & Purchasing
- Complete E-Commerce
- Data Driven Alerts
- Complete Reporting & Custom Reports
- and much more
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